Quality & Luxury, At The Lowest Price

About The Jewelry Exchange

The Jewelry Exchange was founded in 2003 with a simple mission – to make high-quality, beautiful jewelry accessible to everyone. We started as a small online retailer, offering a curated selection of timeless jewelry pieces at affordable prices.

Over the past 20 years, we’ve grown into one of the largest online jewelry retailers in the country. But our commitment to providing beautiful, high-quality jewelry at a fraction of traditional retail prices remains the same.

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Why Choose us

Your Guide to Our Passion for Beautiful Jewelry and Exceptional Service

Greetings jewelry lovers! My name is Alex Miller and I’m the proud founder and owner of The Jewelry Exchange. Our mission is to provide high-quality jewelry at affordable prices while delivering exceptional customer service.

In today’s crowded online jewelry market, I know you have many options to consider when shopping for that perfect piece. That’s why I wanted to take a moment to share what makes The Jewelry Exchange different and why you should feel confident choosing us for your next sparkling purchase.

A Rich Heritage Built on Passion

The Jewelry Exchange was founded in 2003 with a goal of bringing joy through jewelry. I’ve always had a passion for beautiful gems and precious metals. There’s just something magical about the sparkle of a diamond or the warm glow of a gold band. I wanted to share that enthusiasm with customers looking for pieces that perfectly capture a moment or milestone.

Over the years, we’ve established relationships with jewelry designers, manufacturers, and craftsmen around the world to curate our diverse collection. From major diamond dealers in Antwerp to small family-run workshops in Italy, we only work with partners who meet our high standards for ethical and sustainable practices.

We also have an onsite team of GIA-certified gemologists who inspect every piece before it reaches our customers. You can trust that what you receive is exactly as described – we stand behind the quality of our merchandise. Our experts are unmatched when it comes to selecting the finest diamonds, pearls, gemstones, and metals.

Saving You Money Without Sacrificing Quality

At The Jewelry Exchange, providing value is our top priority. We’re able to offer significant savings compared to traditional jewelers by operating online. Our overhead costs are lower so we can pass those savings directly to you.

We also have a streamlined business model that allows us to turn over inventory rapidly and keep our prices extremely competitive. You’ll find new styles constantly being added to our website.

When it comes to diamonds, we have direct partnerships with cutters that give us access to stones at outstanding prices. We then use our expertise to select only the best quality diamonds for our collection. This enables us to guarantee you’ll get a beautiful diamond at a fraction of the typical retail cost.

Beyond competitive pricing, you also get a great value at The Jewelry Exchange because of our dedication to excellence. Each piece meets our rigorous quality standards so you can be confident in your purchase. You won’t find better diamonds, gemstones or craftsmanship at prices this affordable.

Customer Happiness is Our Top Concern

Providing excellent customer service is intrinsic to who we are as a company. We see every order as an opportunity to create a positive experience. Our team will work with you through every step of the purchasing process.

To make shopping easy and enjoyable, we offer conveniences like free shipping, free returns within 30 days, and interest-free payment plans. You can browse our collection at your leisure, visualize items using our 3D imaging tools, and make purchases with confidence.

Our onsite master jewelers are ready to answer any questions you may have. We’ll walk you through how to measure ring size, select the perfect metal type, ensure proper jewelry care, and more. It’s our goal that you not only love your jewelry but also the entire experience.

The Jewelry Exchange is also here for you long after your purchase. Our lifetime warranty covers repairs and maintenance for as long as you own the item. Additionally, we’re always happy to help restyle or repurpose pieces as your tastes change over the years.

Your satisfaction means everything to us. We’re committed to making this a jewelry shopping experience unlike any other. Our customers are family, and we provide white glove service before, during, and after each sale.

Ethical and Eco-Friendly Standards

At The Jewelry Exchange, we care deeply about responsible and ethical sourcing. We strive to protect the earth and its resources as well as safeguard the rights of all people involved in making our beautiful jewelry.

We actively support the Kimberley Process to ensure our diamonds are conflict-free. We also work diligently to source gemstones and metals in a way that does not harm vulnerable ecosystems and habitats.

The jewelry supply chain is complex, but we track every step. All of our gold is certified as coming from recycled sources. Our gemstones come directly from mining organizations that follow labor laws and utilize environmental best practices.

We believe jewelry should bring joy, not exploitation. We partner only with manufacturers who provide safe working conditions and fair wages for their artisans. Several of our regular workshops specialize in opportunities for marginalized groups, like women-owned businesses.

At the consumer level, we also do our part to promote responsible practices. Our packaging utilizes recycled and sustainable materials whenever possible. We also offer a jewelry buy-back program to give pre-owned pieces new life.

I’m proud that ethical and eco-conscious policies are fundamental to The Jewelry Exchange. We hope to not just meet industry standards but exceed them when it comes to caring for people and the planet.

Giving Back to Our Community

Philanthropy is extremely important to us. Our business success allows us to give back both locally and globally.

We have long-standing partnerships with several charitable organizations. A portion of all our sales goes to support [names of charities] and the meaningful work they do in our community and the world.

Additionally, we donate a percentage of profits each year to provide scholarships for aspiring craftspeople. We are invested in helping the arts not just survive but thrive. Supporting students allows us to equip the next generation of jewelry designers, metalsmiths, gem cutters, and more.

We also engage regularly in hands-on volunteer work. Our staff can often be found at service events doing disaster recovery, teaching creative skills, or bringing joy through gifts of jewelry for special occasions.

If our customers have charitable causes near and dear to their hearts, we’re happy to get involved. We’ve helped raise funds for countless nonprofits by creating custom pieces and coordinating give-back initiatives.

The Jewelry Exchange ultimately sees business as a way to serve others. We feel it’s a privilege to use our company as a conduit for making the world a little bit brighter.

Join Our Jewelry Family Today

In the end, The Jewelry Exchange succeeds when you feel delighted by the shopping experience and joyful about the pieces you select. Everything we do is dedicated to creating that outcome.

Our deep heritage in the jewelry industry, focus on value, customer service, ethical practices, and charitable initiatives all set us apart. We’ve crafted a business model where you don’t have to choose between quality and price – you can expect both.

On behalf of everyone at The Jewelry Exchange, thank you for considering us for your special occasion or important milestone. It would be our honor to help celebrate life’s cherished moments. Please reach out with any questions – we’re always happy to help as you find that perfect piece.

What Our Customers Are Saying

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Top Rated

We understand that fine jewelry can be a significant investment. That’s why we’re proud to offer flexible financing options to help make your purchase more affordable. Our financing plans allow you to spread out payments over several months with low interest rates and no hidden fees. Whether you need financing for an engagement ring, anniversary gift, or just want to treat yourself to something special, we’re here to help make it happen. Feel free to ask our jewelry experts for more details on applying for financing in-store or online.

At The Jewelry Exchange, we carefully select fine metals for all our jewelry designs. For our gold pieces, we primarily use 14K and 18K yellow, white, and rose gold. These gold alloys balance beauty, durability, and value. Our platinum jewelry provides exceptional brilliance and a luxurious feel. We also offer sterling silver designs for affordable everyday wear. Beyond these popular metals, we occasionally work with palladium and titanium for unique contemporary looks. Every metal is carefully inspected for quality assurances. You can trust that our jewelry is crafted with finesse from metals that will stand the test of time.

We understand the importance of only selling natural and authentic diamonds. Here are a few easy ways you can be confident your diamond from The Jewelry Exchange is 100% real:

  • Quality Certifications – Every diamond is sent to independent labs like GIA or AGS for grading reports that authenticate its quality attributes.
  • Advanced Testing – Our expert gemologists use professional tools to test for authenticity factors like thermal conductivity.
  • Jeweler’s Loupe – Look for imperfections only found in natural diamonds, like tiny crystals inside. Man-made diamonds are perfect.
  • Return Policy – Feel free to have your diamond verified by another jeweler during the return period if you have any concerns.

Bottom line, we stand behind the quality of every diamond we sell. We only source from ethical suppliers to guarantee real, natural stones.

We offer a 30-day money back return policy on all purchases so you can shop with confidence. If for any reason you are not completely satisfied with your jewelry purchase from The Jewelry Exchange, simply return it in original condition within 30 days for a full refund or exchange. No restocking fees. We also offer free shipping on exchanges. Please inspect your jewelry carefully upon arrival and reach out right away if you would like to return or exchange an item. We’ll walk you through the quick and easy process. Give us a call or contact us online for any questions about our customer-friendly return policy.

We make it easy to sell your pre-owned jewelry, watches, gold, diamonds, and more at The Jewelry Exchange. Simply stop by one of our stores for a free evaluation and quote from our expert gemologists. If you can’t visit in person, you can mail us your items for a buying offer. We’ll provide prepaid shipping. Once received, we’ll assess the market value based on gemstone and metal quality and send you a competitive quote. If you accept, payment will be issued immediately. We’re looking for fine jewelry, luxury watches, sterling silver, gold coins, loose diamonds, and more. Get started today to turn unwanted jewelry into cash.