1. Introduction

Welcome to The Jewelry Exchange website (the “Site”). This Site is owned and operated by The Jewelry Exchange LLC (“The Jewelry Exchange”, “we” or “us”). These Conditions of Use set forth the terms that govern your use of this Site and any content, functionality, products or services offered on or through this Site (collectively the “Services”).

By accessing or using this Site or any Services, you agree to be bound by these Conditions of Use and all applicable laws, rules and regulations. If you do not agree to these Conditions of Use, you may not access or use this Site or any Services. These Conditions of Use are effective as of January 14, 2024.

2. Modification of Conditions of Use

We may modify these Conditions of Use at any time and will post the most current version on this Site. You should review these Conditions of Use periodically as your continued access to or use of this Site or any Services constitutes your agreement to the modified Conditions of Use.

3. Eligibility

You must be at least 18 years of age to access or use this Site or any Services. By accessing or using this Site or any Services, you represent and warrant that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from this Site or any Services; and (c) your registration and your use of this Site or any Services is in compliance with all applicable laws, rules and regulations.

4. Accounts and Registration

To access certain Services or features of this Site, you may be required to register for an account. When you register for an account, you agree to: (a) provide accurate, current and complete information about yourself; (b) maintain and promptly update your information to keep it accurate, current and complete; (c) maintain the security of your password and accept responsibility for all activities that occur under your account; (d) immediately notify us if you discover or suspect any unauthorized use of your account; and (e) accept all responsibility and liability for any losses incurred by The Jewelry Exchange or any other user of this Site or any Services that result from your failure to comply with this section.

5. Prohibited Conduct

You agree not to:

6. User Content

If you submit, post or display any information, content or material on or through this Site or any Services (“User Content”), you grant us a nonexclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such User Content throughout the world in any media. You represent and warrant that: (a) you own and control the rights to your User Content or otherwise have the lawful right to submit the User Content and grant the license in this section; and (b) your User Content does not violate the privacy rights, publicity rights, intellectual property rights or any other rights of any other person or entity.

We take no responsibility for and we do not expressly or implicitly endorse any User Content. We have no obligation to monitor User Content, but we reserve the right to review, edit, filter, modify, refuse, remove or delete any User Content at any time and for any reason without notice. We are not responsible for any failure or delay in removing such User Content.

7. Copyright Policy

We respect the intellectual property rights of others and comply with all applicable laws and regulations regarding copyrighted material. If you believe your work has been copied on this Site in a way that constitutes copyright infringement, please provide our copyright agent the following written information:

Our copyright agent for notice of claims of copyright infringement can be reached by mail at:

Copyright Agent
The Jewelry Exchange
123 Main Street
Anytown, USA 12345

By Email: copyright@the-jewelry-exchange.com

8. Products and Pricing

Prices and availability of products on this Site are subject to change without notice. Errors may occur with respect to the prices and information posted on this Site. We cannot confirm the price or sale of an item until you order. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. Verification of order information, including price, may occur during processing and shipping. If we discover an error, we will make every reasonable effort to notify and contact you to explain the error and obtain your consent before processing or shipping your order. If we are unable to contact you, we will cancel the order and notify you of the cancellation. You will not be billed for any order that is cancelled due to an error on our Site.

Product descriptions and other information on this Site may be provided by manufacturers and distributors and may not accurately reflect the actual product purchased. We attempt to be as accurate as possible, however we do not warrant that such specifications, product descriptions or other content on this Site is complete, accurate, reliable, current or error-free.

9. Shipping and Delivery

When you purchase a physical product on this Site, the risk of loss and title passes to you when we deliver the product to the carrier. We will attempt to ship your order according to the shipping information you provide at the time of purchase. We cannot guarantee a specific ship date, however, and may revise shipping dates at our discretion.

Actual delivery dates may vary based on carrier shipping practices, delivery location, products ordered, and other factors beyond our control. We take no responsibility for shipping delays caused by inaccurate shipping information provided by you, product unavailability, carrier errors, inclement weather, natural disasters, or any other circumstances beyond our control.

If your order never arrives due to loss by the carrier, we will work with you to determine appropriate next steps, which may include filing a claim with the carrier, replacing your order if possible, or providing you with a refund.

10. Returns and Refunds

For unopened products purchased from The Jewelry Exchange, you may request a refund or exchange within 30 days of delivery for a full refund of the product’s purchase price. We do not refund any shipping and handling costs unless the return or exchange is due to our error.

To request a return and refund, please contact us at returns@the-jewelry-exchange.com. We will provide instructions on how to securely package the product and ship it back to us with a Return Merchandise Authorization (RMA) number. Products must be returned in original condition with tags and packaging included. Once we receive and inspect the returned product, we will process your refund. Refunds may take 1-2 billing cycles to reflect on your account, depending on your financial institution’s policies.

11. Third Party Links and Services

This Site may contain links to third party websites and services. Such links are provided for your convenience only. We do not endorse, warrant, guarantee or make any representations about those websites and services and your use of them is at your own risk. Our inclusion of any link does not imply we have reviewed, approved or endorse the linked site or service. You access such links and services at your own risk and we will not be responsible for any damages or losses caused or alleged to be caused by your use or reliance on any third party content, products, services or websites available through this Site.